Shipping policy

Shipping Policy

At MR Store, we aim to deliver your order safely and on time. Please read the following shipping information before placing your order.

1. Order Processing

Orders are usually processed within 1–2 business days after confirmation.

During busy periods, sales, holidays, or unforeseen circumstances, processing may take a little longer.

2. Delivery Time

Estimated delivery time is usually 3–7 business days within Pakistan.

Delivery times may vary depending on your location, courier service, weather conditions, public holidays, and other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

Free shipping may be offered on selected products or promotional orders.

4. Order Confirmation

After placing an order, our team may contact you by phone or WhatsApp to confirm your order and delivery details.

Please make sure that your name, phone number, and delivery address are correct.

5. Delivery Delays

MR Store is not responsible for delays caused by courier companies, incorrect addresses, unavailable recipients, weather conditions, public holidays, or other circumstances beyond our control.

If your order is delayed, please contact us so we can assist you in checking the shipment status.

6. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address.

If an order is returned to us because of an incorrect address, incomplete information, or failure to receive the parcel, additional delivery charges may apply for re-shipping.

7. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact MR Store as soon as possible and provide your order number along with photos or a video of the issue.

We will review the issue and assist you according to our Return & Refund Policy.